What you’ll learn
- Understand key concepts
- Learn practical tools
- Build a positive online presence
- Handle reputation crises
My name is Kim Napo, and I have over 20 years of experience in reputation management and public relations. Earlier this year, I founded Shift Reputation, a company dedicated to empowering small business owners with the skills to manage their reputations themselves.
As a reputation management and communications expert, I’ve spent my career helping small businesses navigate the complex world of online reputation. With my extensive background in public relations and a passion for supporting small and medium-sized businesses, I’m committed to providing the tools and knowledge they need to thrive in today’s digital landscape. Whether you’re just starting or looking to enhance your current strategies, I’m here to guide you every step of the way.